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Services

Technical Service

Installation, preventive maintenance and troubleshooting of medical equipment. Engineering support that keeps your device fleet running, safe and documented.

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Buying a device is easy; keeping it running and getting the best from it takes an engineer at your side. In technical service our aim is not only to clear the fault but to make your device fleet predictable through planned maintenance and consistent records.

Work starts with an inventory: which devices are there, what is their maintenance status, what are the priorities? A maintenance schedule and a written proposal follow. Installation, preventive maintenance and fault interventions are each documented with a service record, and a periodic report summarises recurring issues and recommendations.

For manufacturers and distributors we take on the installation, maintenance and service load in the field; for hospitals and clinics we are the engineer who manages the fleet technically and speaks to the manufacturer on your behalf when needed.

What we do

  • Installation, commissioning and acceptance tests
  • Preventive maintenance plan and execution
  • Fault diagnosis and repair
  • Calibration and performance check follow-up
  • Spare parts and consumables supply
  • Device inventory and service records

Process

  1. Inventory and needs call

    Device fleet, current maintenance status and priorities are defined together.

    45 min · free

  2. Service plan and proposal

    Maintenance schedule, scope and budget are presented in writing.

    3–5 working days

  3. Execution

    Installation, planned maintenance and fault interventions; every job is documented with a service record.

    Per plan

  4. Periodic reporting

    Service summary, recurring faults and recommendations for the fleet.

    End of period

What you receive

  • Installation and acceptance test report
  • Preventive maintenance schedule
  • Service and fault records
  • Periodic service report

Frequently asked questions

Which devices do you service?
Scope depends on device type and brand. Send your request and we confirm in writing which devices we can service and under what conditions.
Do you offer preventive maintenance contracts?
Yes. An annual maintenance plan and contract is prepared for your fleet; one-off service requests are also accepted.
How do you handle a fault?
Remote pre-diagnosis comes first; on-site intervention is planned if needed, and the job is documented with a service record.

Not sure which service fits?

Let us clarify it together in a short discovery call. Free and non-binding.

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